Introduction and Scope

praxivelona is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at praxivelona.com or use our fundamental analysis services.

This policy applies to all information collected through our website, email communications, and related services. By using our services, you consent to the data practices described in this policy. We operate under Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth).

Information We Collect

We collect several types of information to provide and improve our services:

• Account information when you register for our services
• Communication records when you contact our support team
• Financial information necessary for billing and payment processing
• Technical data including IP addresses, browser types, and device information
• Usage data showing how you interact with our website and services
• Cookies and similar tracking technologies for website functionality

How We Use Your Information

Your information helps us deliver quality financial analysis services and maintain effective communication. We use collected data for legitimate business purposes including service provision, customer support, and operational improvements.

• Providing fundamental analysis services and financial insights
• Processing payments and managing your account
• Responding to inquiries and providing customer support
• Sending service updates and relevant financial market information
• Improving our website functionality and user experience
• Conducting research and analysis to enhance our services
• Complying with legal obligations and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in specific circumstances outlined below:

• Legal compliance when required by Australian law or court orders
• Business transfers in case of merger, acquisition, or asset sale
• Protection of rights when necessary to enforce our terms of service
• Emergency situations to protect personal safety or prevent harm
• Authorized third-party integrations you specifically approve

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards.

• SSL encryption for all data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only
• Secure backup systems with encryption and access monitoring
• Employee training on data protection and privacy best practices
• Incident response procedures for potential security breaches

While we strive to protect your information, no internet transmission is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them easily.

• Correction of inaccurate or incomplete personal information
• Deletion of your personal information (subject to legal requirements)
• Restriction of processing in certain circumstances
• Objection to direct marketing communications
• Withdrawal of consent for voluntary data processing activities
• Complaint lodging with the Office of the Australian Information Commissioner

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may require identity verification for security purposes.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law. Our retention periods vary based on the type of information and our legitimate business needs.

• Account information: Retained while your account is active plus 7 years
• Communication records: Stored for 3 years for service quality purposes
• Financial transaction data: Kept for 7 years as required by tax regulations
• Website usage data: Automatically deleted after 26 months
• Marketing preferences: Maintained until you withdraw consent

When information is no longer needed, we securely delete or anonymize it using industry-standard methods. Some information may be retained longer if required for legal compliance or dispute resolution.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics data. You can control cookie settings through your browser preferences.

• Essential cookies for website functionality and security
• Analytics cookies to understand website usage patterns
• Preference cookies to remember your settings and choices
• Third-party cookies from integrated services (with your consent)

Disabling certain cookies may affect website functionality. We do not use cookies for advertising or behavioral tracking across other websites.

International Data Transfers

While we primarily store and process data within Australia, some of our service providers may operate internationally. When we transfer data overseas, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through email or prominent website notices at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top indicates when the most recent changes were made.